This Privacy Policy explains how I Am Darren Cooper Limited (trading as iamdarrencooper and The Cooper Method) collects, uses, stores, and protects your personal data when you use our website, coaching app, and services.
We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.
1. Who we are
Data Controller: I Am Darren Cooper Limited (trading as iamdarrencooper and The Cooper Method), company number 17302118, registered in England & Wales. Registered office: 71-75 Shelton Street, London, WC2H 9JQ.
Website: iamdarrencooper.com
Email: team@iamdarrencooper.com
If you have any questions about how we handle your data, contact us at the email above.
2. What data we collect
2.1 Data you give us directly
Name, email address, and phone number when you complete our contact form, book a Clarity Call, or sign up to the app. Demographic information such as your date of birth or age, and gender, where you provide it. Health and fitness information you provide during onboarding and while using the app, including goals, training history, injuries, health conditions, height, weight, body measurements, body fat percentage, workout and training logs, and dietary and nutritional logs. Payment information processed securely via Stripe (we do not store card details ourselves). Progress data such as photos, measurements, and weight that you record or share with your coach. Communications via WhatsApp, email, or any other channel.
2.2 Data we collect automatically
Device and connection information. App usage data (sessions, features used, login times). Website analytics data (pages visited, time on site, browser type), collected only where you have given consent via our cookie banner.
2.3 Data from third parties
Booking data from Calendly when you schedule a call. Payment confirmation data from Stripe. Community data from Skool if you join The Cooper Method community.
2.4 Health and activity data from connected apps and devices
If you choose to connect them, the app can sync health and fitness data from Apple Health (on iOS), Google Fit and Google Health Connect (on Android), and MyFitnessPal. Depending on the permissions you grant, this may include step count, distance, active calories burned, heart rate, and sleep duration. You control which data you connect, and you can disconnect or revoke access at any time in your device settings.
3. How we use your data
We use your data to: deliver your coaching programme and personalise your plans, track and display your progress over time, communicate with you about your progress and your subscription, process payments and manage your account, send service-related emails (confirmation, reminders, updates), improve our website, app, and services, and comply with legal obligations.
We do NOT use your data for: selling to third-party marketers, automated decision-making that has legal or significant effects on you without human review, or any purpose incompatible with those listed above.
4. Legal basis for processing
Contract: processing is necessary to deliver your coaching services. Legitimate interests: improving our services and communicating with clients. Legal obligation: where required by UK law. Consent: for marketing communications and special category health data (you can withdraw at any time).
5. Health data
Some information you share with us, such as health conditions, injuries, medication, hormone data, or the health and activity data you sync from connected apps and devices, is classified as Special Category Data under UK GDPR.
We collect this only with your explicit consent. It is used solely to tailor your coaching programme and ensure your safety. It is never shared without your permission.
6. Google Health Connect and Apple Health
The Cooper Method app lets you connect to Google Health Connect (on Android) and Apple Health (on iOS) so you can sync fitness and health data such as steps, distance, active calories, heart rate, and sleep.
Our use of information received through Health Connect and Apple Health follows the Google Health Connect Permissions policy and Apple Health guidelines, including their Limited Use requirements:
- We only access and use this data to provide, maintain, and improve the core fitness coaching and tracking features of the app.
- We do not transfer, sell, or disclose your Health Connect or Apple Health data to any third party, including data brokers, advertising networks, or information aggregators.
- We do not use this data for personalised advertising, retargeting, or user profiling.
- We only read the data you give us permission to connect, and you can revoke that permission at any time in your device settings.
Any health or activity data synced in this way is treated as Special Category Data and handled in line with Section 5 above.
7. Who we share your data with
We only share your data with trusted third-party services necessary to run our business: Cloudflare: website hosting, DNS and security (cloudflare.com/privacypolicy). Formspree: contact form processing (formspree.io/legal/privacy-policy). MailerLite: email marketing and newsletter delivery (mailerlite.com/legal/privacy-policy). Tally: online forms, including intake and consent forms (tally.so/help/privacy-policy). Stripe: payment processing (stripe.com/privacy). Apple App Store and Google Play: app distribution. Calendly: appointment scheduling (calendly.com/privacy). Skool: community platform (skool.com/privacy). My PT Hub: coaching app platform, including secure hosting and crash-reporting tools such as Firebase Crashlytics (mypthub.net/privacy). Google: email services via Google Workspace, and website analytics where you have consented (policies.google.com/privacy).
All third-party processors are contractually required to protect your data to the same standard we do. We do not sell your data. Ever.
8. International data transfers
Some of our third-party processors are based outside the United Kingdom, including in the United States. Where we transfer your personal data outside the UK, we ensure it is protected by appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or a UK adequacy decision covering the receiving country.
You can request more information about these safeguards by contacting us at team@iamdarrencooper.com.
9. Data retention
We keep your data for as long as your coaching relationship is active, plus a reasonable period afterwards as required by law or legitimate business need. Client records: retained for 6 years after the end of the coaching relationship (in line with UK statutory limitation periods). Health data: deleted within 12 months of the end of your coaching relationship, unless you request earlier deletion. Marketing data: retained until you withdraw consent.
10. Your rights
Under UK GDPR and the Data (Use and Access) Act 2025, you have the right to: access a copy of the personal data we hold about you, ask us to correct inaccurate data, request deletion of your data (the "right to be forgotten"), ask us to limit how we use your data, receive your data in a structured, machine-readable format, object to processing based on legitimate interests, withdraw consent at any time for consent-based processing, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, email: team@iamdarrencooper.com. We will respond within 30 days.
11. Account and data deletion
You can delete your account and the personal data associated with it at any time, in either of these ways:
In the app: open The Cooper Method app, go to Settings, and select Delete Account. This permanently deletes your account and associated data from within the app.
By email: contact us at team@iamdarrencooper.com and request account and data deletion. We will process your request and confirm completion within 30 days.
When you delete your account, we delete the personal data associated with it, except where we are legally required to retain certain information for security, fraud prevention, or regulatory reasons (see Data Retention above). Where we have shared your data with third-party processors, we will request that they delete it as well.
12. Data security
We take data security seriously. We use encrypted connections (HTTPS) across our website and app, secure password-protected systems for storing client data, limited access so that only Darren Cooper and authorised team members can access your data, and regular review of security practices.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours of becoming aware.
13. Cookies
We use cookies on our website. See our Cookie Policy for full details, including how to accept or reject non-essential cookies.
14. Adults only (18+)
Our services, website, and app are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. When you register or make a purchase, you confirm that you are 18 or older. If you believe someone under 18 has provided us with personal data, contact us at team@iamdarrencooper.com and we will delete it.
15. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The date at the top of this document reflects the most recent update.
16. Contact
Questions? Concerns? Contact us:
Email: team@iamdarrencooper.com
Website: iamdarrencooper.com