PRIVACY POLICY
iamdarrencooper.com · The Cooper Method App Last updated: June 2026
This Privacy Policy explains how Darren Cooper (trading as iamdarrencooper) collects, uses, stores, and protects your personal data when you use our website, coaching app, and services.
We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.
1. WHO WE ARE
Data Controller: Darren Cooper (trading as iamdarrencooper) Website: iamdarrencooper.com Email: team@iamdarrencooper.com
If you have any questions about how we handle your data, contact us at the email above.
2. WHAT DATA WE COLLECT
2.1 Data you give us directly
Name, email address, and phone number when you complete our contact form or book a Clarity Call. Health and fitness information you provide during onboarding (goals, training history, injuries, health conditions). Payment information processed securely via Stripe — we do not store card details ourselves. Progress data (photos, measurements, weight) that you share with your coach. Communications via WhatsApp, email, or any other channel.
2.2 Data we collect automatically
Website usage data via cookies (pages visited, time on site, browser type). Device and connection information. App usage data (sessions, features used, login times).
2.3 Data from third parties
Booking data from Calendly when you schedule a call. Payment confirmation data from Stripe. Community data from Skool if you join The Cooper Method community.
3. HOW WE USE YOUR DATA
We use your data to: deliver your coaching programme and personalise your plans, communicate with you about your progress and your subscription, process payments and manage your account, send service-related emails (confirmation, reminders, updates), improve our website, app, and services, and comply with legal obligations.
We do NOT use your data for: selling to third-party marketers, automated decision-making that has legal or significant effects on you without human review, or any purpose incompatible with those listed above.
4. LEGAL BASIS FOR PROCESSING
Contract — processing is necessary to deliver your coaching services. Legitimate interests — improving our services and communicating with clients. Legal obligation — where required by UK law. Consent — for marketing communications (you can withdraw at any time).
5. HEALTH DATA
Some information you share with us — such as health conditions, injuries, medication, or hormone data — is classified as Special Category Data under UK GDPR.
We collect this only with your explicit consent. It is used solely to tailor your coaching programme and ensure your safety. It is never shared without your permission.
6. WHO WE SHARE YOUR DATA WITH
We only share your data with trusted third-party services necessary to run our business: Stripe — payment processing (stripe.com/privacy), Calendly — appointment scheduling (calendly.com/privacy), Squarespace — website hosting (squarespace.com/privacy), Skool — community platform (skool.com/privacy), My PT Hub — coaching app platform (mypthub.net/privacy), Google — analytics and email services (policies.google.com/privacy).
All third-party processors are contractually required to protect your data to the same standard we do. We do not sell your data. Ever.
7. DATA RETENTION
We keep your data for as long as your coaching relationship is active, plus a reasonable period afterwards as required by law or legitimate business need. Client records — retained for 6 years after the end of the coaching relationship (in line with UK statutory limitation periods). Health data — deleted within 12 months of the end of your coaching relationship, unless you request earlier deletion. Marketing data — retained until you withdraw consent.
8. YOUR RIGHTS
Under UK GDPR and the Data (Use and Access) Act 2025, you have the right to: access a copy of the personal data we hold about you, ask us to correct inaccurate data, request deletion of your data (the "right to be forgotten"), ask us to limit how we use your data, receive your data in a structured, machine-readable format, object to processing based on legitimate interests, withdraw consent at any time for consent-based processing, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, email: team@iamdarrencooper.com. We will respond within 30 days.
9. DATA SECURITY
We take data security seriously. We use encrypted connections (HTTPS) across our website and app, secure password-protected systems for storing client data, limited access — only Darren Cooper and authorised team members can access your data, and regular review of security practices.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours of becoming aware.
10. COOKIES
We use cookies on our website. See our Cookie Policy for full details.
11. CHILDREN
Our services are not directed at children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately and we will delete it.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The date at the top of this document reflects the most recent update.
13. CONTACT
Questions? Concerns? Contact us: Email: team@iamdarrencooper.com Website: iamdarrencooper.com